Safety

Armstrong leadership and team members work together to deliver excellence in safety.

We work to continuously improve the safety of our facilities, our equipment and our operations to minimize risk for our clients, our team members and our crews.

Armstrong considers safety to be the cornerstone for its expression of care for all employees, customers and communities.

Armstrong shows its commitment to safety through a multi-layered approach on a regional and national level. Our Risk Management Department employs an enterprise Safety Director who works closely with each agency on compliance, training and general awareness of policy change. Each Armstrong agency has an Agency Safety Representative (ASR) who reports to his/her agency President and is the point of contact for the Safety Director. Our ASRs go through a certification process which includes:

Safety from the Top Down training
Hours of Service, Vehicle Maintenance and CSA BASICs training
Full Regulatory and Policy Compliance training
Trends Analysis training
Monitoring Safety Performance training

As a final step, the ASR must complete a Safety Action Plan for his/her agency. With the Safety Action Plan, ASRs keep track of our continuous safety improvements through performance metrics created by the Department of Transportation and Federal Motor Carrier Safety Administration, as well as our own procedures and policies.

Our drug-free workplace, compliance with the provisions of OSHA Safety and Health Standards, a published Health and Safety policy, and compliance with ISO 9001 standards have led us to be recognized with United Van Line’s Impact Award for claims minimization and Fleet Safety Award for overall risk management performance.

We are proud to be in an industry leader in workplace and roadway safety.

Our Customers' Experience

From the contacts with the coordinator to the packers and movers it was a smooth almost flawless move. T.P.

I wish all movers had the respect, work ethic and positive attitude that Shelton does. Moving for me was extremely stressful especially since we were leaving our "home" of 15 years, but Shelton was so encouraging and positive throughout the move. He and his team did an excellent job packing, loading, unloading and unpacking. C.E.

Scheduling, packing, moving, unpacking, and box pickup was excellent the crew were very professional, prompt, and efficient. All questions, concerns, and needs were addressed to my utmost satisfaction. E.W.

Customer service is incredible. The caring and supportive approach by every employee made this a positive experience. C.B.

From the initial call with Maggie Smith through the on-site estimate visit, the moving of old house to moving to the new house, and my final call with Maggie again, this was the best move we have ever done. Top notch company to do business with and everyone I met was super nice. J.S.

Good communication throughout the move. The teams that loaded and unloaded were considerate of our household items and the condition of our home. Great overall experience. J.T.

Each and every person that I had to deal with on this move acted in a professional manner. Each person took an interest in my situation and worked to make my cross country move as stress free as it could have possibly been. C.D.

Armstrong is one of [our] preferred moving companies due to their great customer service, good price point, and service throughout the U.S. We have more than 75 office locations and having account reps that are familiar with our business is a huge asset. L.V.

…We needed a company who could provide moving services AND modular furniture systems move/modifications/install. Armstrong was able to provide all this at a competitive price. It also made a big difference that the furniture installer spent time in advance figuring out a plan for the furniture move/layout! K.K.